Constellation Channel Partner Portal Log in FAQ

How do I obtain access to the Constellation channel partner portal?

Please contact ThirdPartyCommissions@constellation.com and request access to the channel partner portal. You will be provided with portal authorization forms to complete and return prior to being provisioned access.

How do I reset my portal password?

Please click on the reset password link on the channel partner portal sign in page (constellation.com/channelpartnerportal) and follow the instructions.

Does the portal require me to change my password periodically?

Yes, for security purposes users are required to periodically change their passwords.

I received an authentication error trying to sign in, what does this mean?

This likely indicates that you are attempting to access the portal via the sign in link before you have completed the sign-up process. Please attempt to sign up via the following address https://constellation.my.site.com/channelpartnerportal/services/auth/sso/CommunitySignUp

I received an error that my account already exists, what does this mean?

This likely indicates that you are attempting to sign into the portal via the Sign up address for new users. Please use the following sign in link constellation.com/channelpartnerportal

I received a “No_Oath_State” error message, what does this mean?

This is likely due to a bookmarking error. Please delete your existing bookmark for the portal and sign in via the sign in page constellation.com/channelpartnerportal and bookmark the portal after you have successfully signed in.

I’ve tried both the sign up and sign in page and I’m still receiving errors, what do I do?

Please contact ThirdPartyCommissions@constellation.com.